Let me tell you a story…
Meet Sasha. Sasha is a superstar employee at her small business. Sasha is the go-to resource for all those things everyone avoids. Instead of shying away from problems, Sasha tackles and wrangles them like she’s a cowboy on the prairie. Sasha could probably be a director or executive one day.
But Sasha is also the go-to resource for all the computer needs at her small business. Is your computer not turning on? Ask Sasha. Do you need something installed? Ask Sasha. Is your email not working? Ask Sasha. Do you have a virus? Ask Sasha. Ask Sasha. Ask Sasha.
When you add it all up over a week or two, Sasha probably spends close to a full days work doing IT tasks at her small business. The owner of Sasha’s small business is paying 1/5 of her salary for her to do this. But not only that…the owner is hampering Sasha’s growth and development. Sasha is sick and tired of dealing with all this computer nonsense. Sasha feels stuck.
Let me tell you another version of this story…
Meet Sasha. Sasha is a superstar employee at her small business. But the owner of her business pays NextPoint IT to handle all their IT and computer stuff. Because Sasha is freed up to focus on what matters. She’s been promoted twice, and Sasha is being developed and challenged and is happy.
What’s the moral of the story?
As a small business owner, do you have a Sasha? Maybe you are Sasha? Maybe your employees ask you to fix their computer problems, and you’re spending hours every week on IT nonsense?
There is a definite tangible value to paying a company like NextPoint IT to maintain business continuity. As computer experts, we get things up and running quickly and efficiently and proactively monitor your IT to avoid disruptions in business services.
Someone does the computer stuff at your small business. If it’s not an IT company, then it’s either yourself or one of your employees. If it’s your employees, you’re already paying for IT work…you just don’t readily see it. And if it’s yourself, the time you’re spending fixing computers could be spent on more critical business operations. Think of the opportunity cost here.
But one of the unseen, intangible values of paying an IT provider is that it allows your Sashas to grow and develop. Your Sashas will be able to get experience doing higher level tasks and their skills will grow. In the long run, your Sashas will be like the second version of the story instead of stuck in the first one.
If you're a small business owner in Indianapolis, Carmel, Fishers, or Westfield and have a Sasha, we'd love to provide a free consultation and assessment. Just comment below with your biggest computer pain point, and a member of our sales team will contact you!
Credit: Tim Ludden