Small businesses tend to wrestle with their IT costs more than the big guys out there due to a lack of expertise. This often results in significant monthly or weekly business disruptions where some critical technology isn’t working right: the Internet, email, a computer, a printer, etc.
Have you found yourself in one of those situations? You’re the business owner, and you’re troubleshooting a tech problem when there’s more critical tasks to be completed like invoicing and getting paid. Maybe you ask an employee to solve it who spends a couple hours without any success? And you ask yourself, “Why can’t these things just work?”
You end paying some tech a couple hundred dollars after spending all this time yourself. Sunk costs are sunk, but wouldn’t it be great if there was a way to avoid future sunk costs?
The good news is that NextPoint IT has a solution.
One of the major benefits of outsourcing your small business’s computer support to an MSP like NextPoint IT is that we fix these problems for you quickly and efficiently, but we’re also proactively monitoring your IT for possible future problems.
NextPoint IT has a set of tools that allows us to know when a computer, firewall, modem, or router may need to be replaced before it breaks. We’re able to let you know that Bob’s computer is slow, and he could probably be more productive if you replaced it. We know if a server is on the fritz, and you may want to consider transitioning to a cloud solution. We track your IT and attach understandable numbers to it, so you can make informed IT decisions and purchases.
Our tools let NextPoint IT pinpoint problems and fix them before they impact business operations to maintain business continuity. We work as a strategic partner to advise you on changes to your small business’s IT to avoid interrupting your business operations. NextPoint IT makes sure your small business can focus on getting things done.
All of our monthly computer support plans include proactive monitoring.
If you’d like to learn more about NextPoint IT’s proactive monthly plans and are in the Indianapolis, Fishers, Carmel, or Westfield, Indiana area, just comment below or request a free consultation or assessment.
Credit: Tim Ludden