We get it. Running a small business is hard. We've been doing it for over 3 years now and already ran into plenty of potholes, brick walls, and a few angry geese in the middle of the road. You have less resources than the big guys, which means you makeup for that disadvantage by putting in more hours every week. And one day you enter that pit of despair because you're putting in so much time and feel like you can't keep going.
That's where relying on experts to help free you up comes into play. NextPoint IT prides itself on offering monthly computer and technology support plans right-sized for your small business, whether you have 5, 20, 50, or 100 employees.
But how do you know when your business needs a monthly computer support plan? Well, we've identified the top 5 signs for you...
1. The word "computer" makes you grumpy. And computer problems won't stop happening.
If you find a week doesn't go by without a computer problem, it's probably a sign that you need an expert like NextPoint IT to help manage your IT infrastructure. You probably have underlying problems which we can help fix, so your employees can get things done.
2. You never know what your monthly computer costs will be.
Do you find some months you pay a thousand dollars or more on technology and other months you only pay a hundred? If you can't predict your IT budget, you'd greatly benefit from a monthly computer support plan. Our monthly plan has a fixed fee, priced for your business needs, to help you plan your monthly finances.
3. You're not sure how to prioritize your computer needs.
Should you install that update? Will it crash your computers or take hours to install? Do you need a firewall? What even is a firewall? How fast does your Internet speed actually need to be?
Our plans not only come with software to proactively identify which updates to install and when. But they also include quarterly Client Success meetings and an annual technology review where we engage with you as a partner to strategize your computer needs. We work with you to identify your business priorities and discuss how to make your technology work to meet them at the right price.
4. You spend hours on the phone with technology vendors.
If you find yourself frustratingly speaking with vendors every month about your Internet, Microsoft products, or computers, NextPoint IT's monthly plan is a great solution because we do vendor management. We'll make those tough calls and twist vendors' arms on your behalf, so you can work on your business instead of in it.
5. You worry that your security isn't up to snuff.
Do you sometimes wonder if your business will be the next victim of a security breach? The sad truth is that this is a valid concern. In 2018, 47% of small businesses experienced a security attack. Cyber criminals don't just target large enterprises. In fact, it tends to be safer for them to go after small businesses because these attacks will often go undetected or unreported.
NextPoint IT's monthly plan includes a 24/7 antivirus and security monitoring system to make sure your network is safe, and we keep your network security up to industry best practices. We also have local Central Indiana partners who are cybersecurity experts if we find your business needs require a more specialized approach.
If you're a small business owner in Indianapolis, Carmel, Fishers, or Westfield and have experienced any of these 5 signs or others, we'd love to provide a free consultation and assessment. Just comment below with your biggest computer pain point, and a member of our sales team will contact you!
Credit: Tim Ludden